Privacy Policy

Last Updated: July 16, 2025

QooLine Pte Ltd ("we", "our", or "us") operates the ChopHire.work AI-Powered Job Interview Platform. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data in accordance with the Singapore Personal Data Protection Act (PDPA) 2012.

By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our services.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This may include:

• Personal Identifiable Information (PII): Such as your name, email address, phone number, and other contact details when you register an account, use our services, or contact us.
• Demographic Information: Such as age, gender, education, and employment history, which you may provide voluntarily.
• Interview Performance Data: This includes your responses during AI interview simulations (audio, video, text), body language analysis, voice tone, and other performance metrics generated by our AI.
• Technical Data: Information about your device and usage, including IP address, browser type, operating system, referral URLs, pages visited, and time spent on pages.
• Usage Data: Information on how you interact with our platform, features used, and preferences.

2. How We Use Your Information

We use the collected information for various purposes, primarily to provide and improve our AI-Powered Job Interview Platform:

• To provide and maintain our service, including allowing you to conduct AI interview simulations.
• To personalize your experience and deliver tailored feedback and improvement plans.
• To analyze your interview performance and generate comprehensive reports.
• To facilitate employer-candidate matching (where applicable and with your consent).
• To communicate with you, respond to your inquiries, and provide customer support.
• To improve our platform's features, AI algorithms, and user experience.
• To monitor the usage of our service and detect, prevent, and address technical issues.
• To comply with legal obligations and enforce our terms and conditions.
• For marketing and promotional purposes, with your explicit consent (e.g., sending newsletters).

3. Disclosure of Your Information

We may disclose your personal data in the following situations, always in compliance with PDPA:

• With Your Consent: We will share your interview performance data and candidate profiles with potential employers only with your explicit consent.
• Service Providers: We may share your data with third-party service providers who assist us in operating our platform, conducting our business, or serving our users (e.g., cloud hosting, analytics, payment processing). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your personal data may be transferred.
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of QooLine Pte Ltd, our users, or others.

4. Data Security

The security of your personal data is important to us. We implement appropriate administrative, physical, and technical measures to safeguard your personal data against unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

6. Your Rights

Under the PDPA, you have certain rights regarding your personal data:

• Right to Access: You have the right to request access to your personal data that we hold.
• Right to Correction: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Withdraw Consent: You have the right to withdraw your consent for the collection, use, or disclosure of your personal data at any time, subject to legal and contractual restrictions.
• Right to Erasure: In certain circumstances, you may have the right to request the deletion or removal of your personal data.

To exercise any of these rights, please contact our Data Protection Officer using the contact details provided below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your rights under the PDPA, please contact our Data Protection Officer:

Email: samson@qooline.com

Address:
QooLine Pte Ltd
246 MACPHERSON ROAD, #06-03 BETIME BUILDING,
SINGAPORE (348578)